My device has broken screen or it got bashed and it doesn't power on. What should I do?
Click on the following link http://www.energysistem.com/en/support and complete "Ask to customer service" form and attach a picture of the bashed device or broken screen with the display turned on so our technical team can send you a mending price.
Is it normal that my Energy Color Book 3074 Touch take so long to open a book?
Some files are composed of thousands of characters, so it is normal that the unit it may take several seconds to load any of them because they have to convert and adjust to screen.
Apart from the computer, can I use a charger for my device?
Yes, you can use a USB power adaptor. The output value has to be of 5V and a amperage of at least 0.5A and maximum of 1A.
In our online store you can find the appropriate charger (http://store.energysistem.com/).