Apart from the computer, can I use a charger for my device?
Yes, you can use a USB power adaptor. The output value has to be of 5V and a amperage of at least 0.5A and maximum of 1A.
In our online store you can find the appropriate charger (http://store.energysistem.com/).
When I connect my device to pc it shows folders and files with strange symbols. What can I do?
Connect the device to pc and format the internal memory.
I cannot find the reset button on my player Mp5 Energy 4304. Where I can find it ?
You can find it on the rear of the device, inside the microphone aperture. With the help of a clip or pin press it to reset.
How can I change the language of my MP5 DJ Energy 4304?
To change the language of your device enter "Settings" and select the "Language" option
Why can't I display my .jpg files?
Many digital cameras and image edition software add hidden data to the .jpg files. This data can prevent your MP5 from loading the images. Try to eliminate them by saving the file with another name.
Why can't I see the image, video or text files while using the music browser?
You will only see the files in memory associated to the browsing you are doing (music files for Music, image files for Photo, etc…) To view all the files in memory at once, choose the "Browser" option in the main menu.
Why can't I play some MP3 files?
It's recommended that the MP3 file is compressed along some standards like MPEG1/MPEG2/ MPEG 2.5 layer 3. Otherwise, the file must be converted using a software application.
What is the maximum capacity for the Micro-SDHC expansion slot?
Why can't I play some WMA files?
Make sure that you are not coding the WMA files with DRM.