How can I restore the default settings?
To recover the factory settings of your tablet, you'll need to go to "Settings" , search for "Backup & reset" and select "Factory data reset". By choosing this option the device will return to it's factory default, deleting all personal settings.
What types of wireless encryption are supported?
You can connect to wireless networks that operate with WEP, TKIP, CCMP, WPA o WPA2 (including AES) encryptions.
¿ How to activate screen rotation ?
If your screen doesn´t change position from landscape to portrait when you rotate it, the tablet could have this option deactivated. To use this function you´ll need to go to "Settings" -> "Accessibility" and mark the "Auto-rotate screen".
My device has broken screen or it got bashed and it doesn't power on. What should I do?
Click on the following link http://www.energysistem.com/en/support and complete "Ask to customer service" form and attach a picture of the bashed device or broken screen with the display turned on so our technical team can send you a mending price.
What's the device's battery autonomy?
It varies greatly depending on the playback conditions, such as the screen brightness or if using earphones or the built-in speaker. The approximate playback time of the tablet is 6 hours of Internet usage.
The built-in memory of the Energy Tablet s7 is 8GB, but the available memory is lower, why?
The Android™ operating system and the preinstalled applications need approximately 1.5GB of memory to work. Therefore the available memory for additional data is lower.
How can I calibrate the screen of my Energy Tablet s7 8GB?
It is not necessary, the screen of your Energy Tablet s7 8GB is automatically calibrated.
Which 3G modems are compatible with my Energy Tablet s7 8GB Dark Iron?
We recommend the use of the following 3G modems: Huawei E3131, Huawei E587 y Alcatel X230E.
How can I remove the lock screen of my Energy Tablet ?
If you forgot the pattern created for the lock screen of your Energy Tablet and you cannot recover it , you will have to reinstall the Firmware of the unit.
( This process removes all the settings made before )
I want to try another Internet browser, which do you recommend?
We recommend you try the fastest browser available for tablets, called OPERA MINI, from the official website http://www.opera.com/portal/android.
Sometimes the screen turns black and the device does not respond.
Press the RESET switch to restart the device.
The available memory is lower than the built-in, why?
The Android operating system and the preinstalled applications need part of memory to work. Therefore the available memory for additional data is lower.
How can I uninstall an app from my device?
To uninstall an app go to "Settings-Apps", select the wanted app from the list and once the options open click on uninstall
When I'm charging my tablet, it turns on. Does that affect my battery?
No, the battery won't be affected. To optimize the charging you can check "Settings -> Display -> Sleep" and select a option different than "Never".
How can I know the version of the Flashplayer, installed on my device?
To check the Flashplayers version you´ll need to open "Settings" --> "Applications" and select the Adobe Flash Player icon. Once opened , the version will appear just under the description.
How do I open Microsoft Office documents (Word, Excel, Powerpoint ...) on my Energy Tablet?
There are many applications for Android that lets you view, edit and even store your documents in the cloud.
One of the most popular is OfficeSuite, you can buy and install it from the pre-installed app store.
Which Wi-Fi standards are supported?
Wi-Fi 802.11b, 802.11g and 802.11n are the supported standards.