Which Wi-Fi standards are supported?
Wi-Fi 802.11b, 802.11g and 802.11n are the supported standards.
What types of wireless encryption are supported?
You can connect to wireless networks that operate with WEP, TKIP, CCMP, WPA o WPA2 (including AES) encryptions.
How can I restore the default settings?
To recover the factory settings of your tablet, you'll need to go to "Settings" , search for "Backup & reset" and select "Factory data reset". By choosing this option the device will return to it's factory default, deleting all personal settings.
How can I remove the lock screen of my Energy Tablet ?
If you forgot the pattern created for the lock screen of your Energy Tablet and you cannot recover it , you will have to reinstall the Firmware of the unit.
( This process removes all the settings made before )
The available memory is lower than the built-in, why?
The Android operating system and the preinstalled applications need part of memory to work. Therefore the available memory for additional data is lower.
How can I uninstall an app from my device?
To uninstall an app go to "Settings-Apps", select the wanted app from the list and once the options open click on uninstall
The built-in memory of the Energy Tablet x10 Quad is 16GB, but the available memory is lower, why?
The Android™ operating system and the preinstalled applications need approximately 1.5GB of memory to work. Therefore the available memory for additional data is lower.
I want to try another Internet browser, which do you recommend?
We recommend you try the fastest browser available for tablets, called OPERA MINI, from the official website http://www.opera.com/portal/android.
How do I open Microsoft Office documents (Word, Excel, Powerpoint ...) on my Energy Tablet?
There are many applications for Android that lets you view, edit and even store your documents in the cloud.
One of the most popular is OfficeSuite, you can buy and install it from the pre-installed app store.
Sometimes the screen turns black and the device does not respond.
Press the RESET switch to restart the device.
How can I change my Android's interface language?
To change the language settings you have to enter SETTINGS-LANGUAGE & INNPUT-LANGUAGE and choose/select the language you want.
What's the device's battery autonomy?
It varies greatly depending on the playback conditions, such as the screen brightness or if using earphones or the built-in speaker. The approximate playback time of the Energy Tablet x10 Quad is 8 hours of Internet usage.
My device has broken screen or it got bashed and it doesn't power on. What should I do?
Click on the following link http://www.energysistem.com/en/support and complete "Ask to customer service" form and attach a picture of the bashed device or broken screen with the display turned on so our technical team can send you a mending price.
How can I calibrate the screen of my Energy Tablet x10 Quad?
It is not necessary, the screen of your Energy Tablet x10 Quad is automatically calibrated.