** Wireless charge pad and MHL adapter not included.
Your Energy Smartphone has a built-in rechargeable lithium ion battery. Initially the battery is charged at the factory, but it is highly recommended that you perform a full charge before the first use.
Recharge the battery by connecting the device to the outlet only using the AC/DC 5V included with the product. The charging time ranges from 2-4 hours, depending on whether the device is off or running. In order to keep the battery in good condition, we recommend that you turn it off while charging and not leave it charging more than 8 hours.
You have several ways to improve the performance and optimize the battery use of your Energy Smartphone:
Set your Smartphone to automatically turn off the display after a few seconds of inactivity in Settings > Display > Sleep after.
Select an ideal display brightness in Settings > Display > Brightness.
Turn on the Wi-Fi connnection whenever you can since it needs less battery than 3G connection and you will save in your data connection.
Before turning on your Energy Smartphone, make sure that the microSIM cards are inserted in their slots. After that, press the power button (12) located on the upper right of your device for a few seconds. When the operating system has loaded, unlock the device to start using it. Enter the PIN number of your microSIM cards and then drag the padlock outside the circle using your finger.
In order to turn off the device, hold the power button (12) until you see the power off menu, then select OK.
Briefly pressing the power button (12) locks/unlocks the device, turning the screen on/off and activating the power saving mode.
Touch the screen briefly
Touch the screen twice quickly
Move your finger over the screen without losing contact
Slide your finger quickly over the screen
Touch the screen for an extended period of time
Zoom in and out the screen image
In order to add a Widget to one of your desktops, tap "applications and widgets" (1), then select "WIDGETS" at the top of the screen (2). You can slide your finger to the left or right to see all your installed Widgets. Select the one you want to add to your desktop by pressing on the widget and then releasing it on the desktop.
A Widget can be relocated or removed easily. To relocate a widget, tap and hold it for a few seconds. Once the widget is highlighted, you can move it to another position within the desktop.
To remove the widget, tap and hold it for a few seconds and the X icon will appear on the top side of the screen, drag the widget to the X icon and release it.
Your Energy Phone allows you to use two SIM cards. In Settings > SIM Management, you can manage your SIM cards.
In this section you can set the default card to make or receive calls, send and receive text messages and data connection. It also allows you to set your roaming network operator.
Your Energy Phone has Bluetooth 4.0. To connect your device to any bluetooth device like headphones, PC, speakers, etc. go to Settings > Bluetooth and turn the switch to the ON position. Once the search has finished, select the device to start the connection.
Tap on Settings in the MAIN SCREEN.
Note: Your Energy Phone is compatible with the following security and encryption standards: WEP, WPA, WPA2, TKIP and AES. Once you have completed the authentication process successfully, your Energy Phone will save the Wi-Fi access
data and you will be able to access the Internet. The device will remember the network and will automatically connect when it is available.
Your new Energy Phone has a powerful Web browser among the list of applications installed by default, with which you will be able to surf the Internet quickly and easily. Once the device is connected to a Wi-Fi or 3G network, press the browser icon located on the desktop or in the application menu to start the program. The system will load and display the home page set by default.
Note: In order to know your account settings, ask your e-mail provider.
You can view your pictures and videos stored in the device's internal memory.
To view the previous / next image or album, slide your finger to the left / right.
To return to the main desktop, press the Back or Home button.
Your Energy Phone has also a USB-OTG port so you can transfer files between your PC, tablet, USB flashdrive, etc. You only need to connect the cable included with the product to establish the connection and manage the transfer your files.
OTG Mode: Allows to connect external devices such as keyboards, mousses, memory keys, etc.
HOST Mode: Allows to connect your Energy Phone to the PC.
Your Energy Phone has an operating system based on Android™ which you can reinstall or update if necessary. Updates will be made via OTA (Over-The-Air) by default, so your Energy Phone will automatically connect to our servers, download the file and install the new software as soon as it is released.
You can also update your Energy Phone using your PC. The process is simple but has to be done carefully and only when it is really necessary. If you notice that the device crashes, restarts unexpectedly or you have problems accessing the content of the internal storage memory, you should reinstall or update the operating system to a newer compatible version if available.
Follow these steps to install:
Make sure that the battery of your Energy Phone is fully charged. Otherwise, plug your Energy Phone to the external power using the provided AC/DC power adapter and wait until the battery is fully charged.
Access the www.energysistem.com website from your computer.
Enter the "Support" section and choose the type of product "Smartphone".
Choose your Energy Phone model from the dropdown list that appears and then download the latest Android™ operating system version available.
Make sure that the operating system version you are downloading is specific for your model and serial number, otherwise you could damage the device.
Unzip the file on your computer.
Open the text file included with the download and follow the instructions to install the new operating system on your Energy Phone.
Why can't I play some MP3 files?
The MP3 file must follow the "layer 3" standard for MPEG1, MPEG2 and MPEG 2.5 formats. Otherwise, it must be converted using a specific software.
My Energy Phone does not turn on, what can I do?
Make sure that the battery is charged enough to power the device. If after leaving the device charging for at least 30 minutes the problem continues, there may be a problem with the installed operating system. Please, refer to the "Updating" section of this manual.
Why can't I play some WMA files?
Make sure you are not trying to play WMA file with DRM.
Why can't I see my video, image or text files when using the music player?
Generally, applications only display the files supported by the program. Therefore, while you browse the folders using a specific application, you can only see the files associated to that program (songs in the music player, videos in the movie player, etc). In order to see all the files stored in the internal memory, start the FileXplorer application from the application menu.
Which video formats are compatible with my Energy Phone?
Your Energy Phone can play multiple video formats wihtout recoding.
Why can't I display my .jpg images?
Many digital cameras and image editing software add hidden data to .jpg files. This can prevent your Energy Phone from loading the images. Try to delete them and save the image with another name.
Sometimes the screen turns black and the device does not respond.
It is always better to reboot the device through one of the options available within the system, but if that is not possible, push simultaneously power button and Vol + button.
The built-in memory of the Energy Phone Pro Qi has 32GB, but the available memory is lower. Why?
The Android™ operating system and the preinstalled applications need approximately 4.4GB to work. Therefore, the available memory for additional data is less than 32GB.
What must I do to install an application?
First, make sure that the file has the Android™ application extension (.APK). Android™ will ask you to activate the application installation from "Unknown sources", this option is disabled for safety. To authorize the installation of applications, you only have to follow the instructions on the screen the first time you try to install an application: Settings / Security / Unknown sources (activate).
How long does the battery last?
It depends largely on the use, such as the screen brightness, use of headphones or speaker, if the Wi-Fi connection is enabled or disabled and the use of GSM and 3G networks. The Energy Phone Pro Qi battery lasts up to 360 hours on standby and 18 hours talking.
It is prohibited to use the phone in certain places or situations, such as
airplanes, hospitals, service stations and garages.
To reduce the amount of radiation, use a hands-free kit, the speaker mode, a
bluetooth headset and do not make calls in places where the signal is weak, in the car, train or subway. Keep the phone away from sensitive areas, like the belly of pregnant women, especially when making a phone call. If you have an electronic implant (pacemakers, insulin pumps, neurostimulators...) place the phone at least 15 cm from the body and on the opposite side to the implant when making a phone call.
This device meets the guidelines developed by the ICNIRP for exposure to radio waves. The unit does not exceed the SAR radio wave exposure limits. This unit measures the amount of radio energy absorbed by the body when using a device. The SAR limit adopted by Europe is 2.0 W/kg averaged over 10 grams of tissue. The test performed showed that the highest SAR value for this device when using it near the ear/head is 0.401 W/Kg.
Energy Sistem Soyntec SA is liable for any lack of conformity which exists at the time the goods were purchased during a period of 36 months. Batteries are excluded from the 36-month warranty, having a warranty period of 12 months.
This warranty covers any defects in workmanship or materials. This warranty does not cover any failure of the product due to accidents, misuse or alteration made by an unauthorized person.
The special 36-months warranty is valid for the European Union. For other countries, please refer to your specific legislation or your local distributor.
Visit the Support section at http://www.energysistem.com/en/support and select your product to view the FAQ (Frequently Asked Questions), user manuals, drivers and updates available, as the possibility to submit a query to the Technical Service or consult the warranty.
1. You can check the availability of the user manual in your language at
All company, brand and product names are trademarks or registered trademarks of their respective companies.
© 2015 by Energy Sistem Soyntec S.A. All rights reserved.
NOTE: The present device could contain connections to other sites or websites operated by third parties not related to Energy Sistem Soyntec S.A. These connections are provided for your information or convenience; Energy Sistem Soyntec S.A is not responsible for their availability, content, update, adequacy or accuracy. These external connections might contain or link references to trademarks, patents, registered information, technologies, products, processes or rights property of other companies or individuals. All the rights reserved are property of their respective owners, and your are not granted with any license or right related to those brand names, patents, industrial secrets, technologies, products, processes or other rights property of other companies or individuals.
Energy Sistem Soyntec S.A.
Address: Pol. Ind. Finestrat C/. Calpe, 1
03509 Finestrat Alicante (Spain).
Tel:902 388 388 // Fax:902 119 034
We declare under our own exclusive responsibility that the product:
Energy Sistem™ Energy Phone Pro Qi
Manufacturing Country: China
Is in compliance with the essential norms and standards of the Directive 1999/5/EC of the European Parliament and of the Council of March 09th 1999. Other rights property of other companies or individuals.
You may request a copy of the declaration of conformity at C/ Calpe, 1-03509 Finestrat - Alicante (Spain) Tel. +34 966 831 058
Finestrat, 01 January 2015