Great! You now have your new Energy Tablet 10.1" Neo 2 in your hands, and from now on, you can enjoy all the features it offers. However, you may have some questions about how it works. Therefore, in this post, we want to answer some of the most frequently asked questions we receive about using the tablet:
1. How can I open Microsoft Office documents (Word, Excel, PowerPoint, etc.) on my Energy Tablet?
There are a multitude of Android apps that allow you to view, edit, and even store your documents in the cloud. One of the most popular is OfficeSuite , which you can purchase and install pre-installed in the app store.
2. How can I improve my tablet’s WiFi connection?
First, check that your Energy Tablet Neo 10 has the latest firmware version installed and update the system if necessary. Sometimes, it's a good idea to reset your Wi-Fi connection .
To do this, select "Airplane Mode ON" from the menu that appears when you tap the clock (bottom right corner), wait a few seconds, and then select "Airplane Mode OFF." The Wi-Fi connection will automatically reestablish itself. If it doesn't, check that the password is correct.
3. What do I need to do to install an app?
First, make sure the file has the Android installation extension (.APK) . Second, Android will prompt you to enable app installation from "Unknown Sources" (this option is disabled for security reasons).
To authorize the installation of applications, simply follow the on-screen instructions the first time you try to install an application: Settings / Security / Unknown sources (activate).
4. I want to try another Internet browser, which one do you recommend?
We recommend the fastest browser available for tablets, called Opera Mini .
5. I updated the firmware and no longer have any books or wallpapers. How can I recover the content that came pre-installed?
Before any system update, we recommend backing up everything you want to keep.
At MyEnergyTablet.com , you'll find not only all the content that came pre-installed on your Energy Tablet , but also many more books and additional wallpapers.
With these simple tips, you'll be able to fully enjoy your Energy Tablet Neo 2. However, if you have any further questions, we recommend visiting the Support section of our website .
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