General information

This Privacy and Cookies Policy applies to all personal data that you, as a user (user being understood as any natural person who accesses the website) provide to Energy Sistem Technology, SAU when you access https://www.energysistem.com, hereinafter the "Website".

The purpose of this Privacy and Cookies Policy is to inform you about how we process your personal data as a user, as well as to explain the rights you have under the General Data Protection Regulation and other applicable data protection regulations.

Who is responsible?

The party responsible for the processing of personal data collected through the Website is Energy Sistem Technology, SAU, with tax identification number A53107488 and registered office at C/ Calpe, 1 Finestrat, Alicante 03509, Spain.

You can contact the Data Protection Officer at tec@energysistem.com to ask any questions or request any information you may have regarding the processing of users' personal data. The personal data we collect will be treated confidentially and will be included in our Record of Processing Activities.

Why do we ask for your data?

What is our legitimacy for data processing?

Our legal basis for processing personal data is as follows:

• Consent: If you have given your express consent when entering your personal data by checking the corresponding box.
• Execution of a contract: if there is a contractual relationship between you and Energy Sistem Technology, SAU, or if the processing of personal data is necessary for the development of the business relationship.
• Compliance with a legal obligation: in those cases where Energy Sistem Technology, SAU has a legal obligation that applies to us as data controllers.
• Legitimate interest: in cases where there is a legitimate interest of our own or of a third party related to the operation of the Website or the provision of services to the user, provided that the interests and fundamental rights of the users do not prevail over the legitimate interest.

How long will we keep your data?

The personal data we collect through the Website will be processed and retained for the time necessary to fulfill the purpose for which it was collected.

More specifically, any data we collect for the development and execution of a contract with you will be retained for as long as the contractual relationship remains in effect, but any personal data we collect in the exercise of legitimate interest or with your consent will be retained only for as long as necessary to fulfill that purpose.

Once the period strictly necessary for the execution of the purposes described above has elapsed, we will retain your personal data for an additional period, which will last until all actions that may arise from our responsibility arising from each of the processing operations have expired.

Do we share your data with third parties?

In order to carry out the purposes described above, we need to provide access to your personal data to other service providers, who will act as our data processors, such as:

• Technology and analytics service providers

• Suppliers and collaborators of logistics, transportation and delivery services

• Public administrations and agencies when required by tax, labor, social security, or any other applicable regulations.

• Providers of services related to the administration and management of the company

• Manufacturers who are responsible for the legal commercial guarantee of the products sold on the website

We have signed an agreement with the companies acting as data processors that regulates the management and processing of users' personal data, as well as the adequacy of the security measures adopted.

In cases where we need to transfer your personal data to third parties with headquarters or servers outside the European Union or the European Economic Area (Iceland, Norway, or Liechtenstein), and where said country does not offer a level of personal data protection equivalent to that of the European Union, we will transfer your personal data while respecting appropriate safeguards and maintaining security standards, in accordance with applicable regulations.

When these transfers are made from the EU/EEA to a third country for which the European Commission has not issued an Adequacy Decision, or for which we do not have Binding Corporate Rules, we will comply with the provisions of the European Commission in these cases to provide you with appropriate safeguards. Where appropriate, we will enter into Standard Contractual Clauses and even implement additional safeguards where necessary.

If you would like more information about the transfer of personal data we make to countries outside the EU/EEA, you can contact us at the following email address: info@energysistem.com

What are your rights?

You may exercise the following rights at any time and free of charge:

• Access: to know what data we keep and what we do with it.
• Correction: to inform us of any inaccurate information.
• Deletion: to delete your personal data, to the extent possible.
• Objection: to stop us from processing your personal data for one of the purposes described above, provided there is no legal obligation preventing us from doing so.
• Portability: so that we can transfer your personal data to a third party, to the extent possible.
• Limitation: To suspend your data when you dispute its accuracy, or want us to retain it for legal action.
• Not to be subject to decisions based solely on the automated processing of your data.

You can exercise any of these rights free of charge by accessing here .

If we fail to properly respect these rights as the controller, we inform you that you may file a complaint with the data protection supervisory authority at the Spanish Data Protection Agency (AEPD), C/Jorge Juan, 6, 28001 Madrid, or by email at internacional@aepd.es.

Confidentiality and security measures

Energy Sistem Technology, SAU, as the data controller, is committed to respecting the confidentiality of users' personal data and using them in accordance with the purposes for which they were collected.

We have adopted all technical and organizational security measures appropriate to the nature of the data being processed and as required by data protection regulations.

COOKIE POLICY

Before we begin, what is a cookie? What types of cookies are there?

A cookie is a small text file that websites place on the computer or mobile device of visitors. Cookies are generally used to make websites work, or work more efficiently, as well as to collect information about their usage.

Cookies can be classified as follows:

• Depending on the entity that manages them: own and third-party cookies;
• For the period they remain activated: session and persistent cookies;
• According to their purpose: technical, preference or personalization, analysis and marketing.

What cookies do we use?

The following table explains the cookies we use and why:

Delete cookies

Most web browsers allow some control over most cookies through their browser settings. You can configure cookies in most common browsers by following their instructions:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Microsoft Internet Explorer
• Opera
• Apple Safari

To find information related to other browsers, you can visit the corresponding browser's website.

At https://www.energysistem.com, we use Google Consent Mode v2 to transmit consent for various purposes. More information here.

Changes to the Privacy and Cookies Policy

This Privacy and Cookies Policy was last updated on April 23, 2025. Energy Sistem Technology, SAU reserves the right to update and modify certain aspects of this Policy to adapt it to new legislation and jurisprudence, so we recommend that you review it periodically.