Energ.ia: Energy Sistem's new conversational AI that transforms the user experience

Artificial intelligence is redefining how we interact with technology, and at Energy Sistem we've decided to lead this change. We're introducing energ.ia , our new proprietary conversational AI , developed in partnership with Eleven Labs and already operational in real-world environments. This solution is designed to enhance the user experience , optimize processes, and usher in a new era in the relationship between people and smart devices.

What is energ.ia and why does it mark a turning point?

Energ.ia is an advanced artificial intelligence , created to offer real-time assistance, personalized recommendations, and natural communication with users. It's not a prototype or a future concept: it's a technology implemented and operating in real points of sale, reinforcing our commitment to technological innovation .

Their goal is clear: to facilitate technological decisions , improve customer service, and provide value to both the end user and industry partners.

Key features of our Artificial Intelligence

🧠 Conversational AI with expert knowledge

energ.ia has been trained on the entire Energy Sistem catalog, allowing it to act as a specialized digital assistant . It understands needs, compares products, and offers precise recommendations to improve the shopping experience .

🌍 Multilingual and natural communication

Thanks to its true multilingual system, energ.ia detects the speaker's language and responds automatically. This is an essential feature for environments with international audiences and for improving accessibility.

🔁 Continuous updating and learning

The system is optimized remotely, allowing energ.ia to evolve without physical intervention. This ensures that the AI ​​is always up-to-date , efficient, and adapted to new market needs.

👀 Smart sensors for more human interaction

It incorporates motion and proximity sensors that allow it to initiate conversations autonomously. This enhances interaction, increases dwell time, and creates a more engaging and dynamic point of contact .

🎙️ High-precision directional microphone

Its voice capture system is designed for noisy environments, making it an ideal tool for tech retail and consumer electronics spaces.

energ.ia is already operational at real points of sale

The first implementation has been carried out in two MediaMarkt stores in Hungary , where energ.ia already acts as a conversational assistant in store , helping to improve conversion, optimize service and generate key information about customer behavior.

This deployment makes us one of the first technology brands to integrate our own conversational AI within the point of sale , demonstrating that digital transformation is already here.

Benefits of energ.ia for the user and for brands

• Better user experience: fast, clear, and personalized answers.
• Greater operational efficiency: it acts as a support to the staff, reducing saturation.
• Increased sales and conversion: recommendations tailored to the consumer profile.
• Actionable data: energ.ia analyzes interactions and generates insights to improve strategy.
• Natural interaction: turns technical consultation into a fluid and human conversation.

A decisive step towards the future of smart technology

With energ.ia, at Energy Sistem we are shaping a new generation of digital assistants , capable of understanding, supporting, and improving every interaction. This AI is just the beginning of an evolution that will continue to integrate into more spaces, devices, and experiences.

The technology of the future isn't imagined: it's built. And energ.ia is our first major milestone towards that future.