With the Energy Slim HD you'll discover a new way to read . Thanks to its 6" screen with high-definition electronic ink , 212 dpi, 16 gray levels and anti-reflective system , you can now enjoy reading as realistic as if you were reading on paper, without tiring your eyes. In addition, its compact and ultra-light design and 8GB of memory allow you to take your favorite books wherever you want. The Energy Slim HD is your best travel companion . Always take it with you on your trips on the subway, bus, train, plane, etc.
You probably already knew all of this. However, as you use your eReader, you may have questions or concerns about its operation and features . In this post, we want to help you by answering some of the most frequently asked questions about this device, so you can get the most out of your Slim HD.
1. The Slim HD eReader displays characters in books incorrectly, with excessive line spacing or page breaks where they shouldn't.
This is due to the format in which the file was digitized. Many e-books are automatically digitized and formatted without review. To avoid these types of problems, we recommend that you use only content from reliable, quality content providers . This way, you'll achieve have the best reading experience.
2. How can I turn off my eReader completely without any image on the screen?
Even if the device is off, it will always display an image on the screen. Don't worry, because this power-off image doesn't consume any power from the eReader .
3. The Energy Slim HD includes 1,500 free books. Where and how can I get them?
The 1,500 free titles are stored in your eReader's internal memory. To enjoy them, simply access the Library or Browser from the Main Menu . You can also find these eBooks ready for download on the Support page of our website by selecting your eReader model: www.energysistem.com/es/support .
4. When I turn or change pages, the eReader screen flickers. Is this normal?
Flickering on your Energy eReader Slim HD is completely normal and is due to the screen's own refresh rate, which prevents images from appearing on the previous page from remaining on the screen. However, you can configure it from Settings -> Reading Settings -> Screen Refresh Rate to suit your needs.
5. I can't read an ebook. What's going on?
This is because the format of that book is not supported . The eBook formats supported by your eReader are: TXT / PDF / EPUB / FB2 / PDB / RTF / MOBI.
6. I have installed several books on the eReader, but when I disconnect it from the computer it does not respond.
After downloading new files, your eReader will begin analyzing each one, reading the metadata, creating the cover image, and generating the files needed to index the titles, etc. This process only happens when you add new files. Don't worry, you'll be able to enjoy your entire library soon.
7. When I read a book in Adobe Reader I can't see some characters like "ñ" or accents.
This issue occurs with firmware version 1.0.0 due to an issue with the Adobe Reader font , and has been resolved in subsequent versions. If you still have this version, you can download the latest version from the Energy eReader Slim HD support page and follow the instructions . If you haven't updated yet, you can also change the default EPUB reader to FB Reader to read books without problems, from Settings -> Reading Settings -> EPUB Reader. With FB Reader, you'll see all the characters perfectly .
And that's it. From now on, you can fully enjoy your Energy eReader Slim HD! :)
*If you didn't find your question in this post, you can contact our Support Service by clickinghere .
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